Palo Santo

                                                 Returns and Refunds 

Thank you for shopping with us!
If you are not entirely satisfied with your purchase, we're here to help!

Our policy lasts 14 days. If 15 or more days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To be eligible for a return, please make sure that:

• The product was purchased in the last 14 days

• The product is in its original packaging

• The product isn't used or damaged.

Products must meet this criteria be considered for return.

                                                   Shipping Returns

As a growing small business, we aren’t currently able to cover return shipping costs, but are always happy to ship exchanges at no extra charge. Exchanges or returns must be made within 14 days of delivery and require proof of purchase (e.g. your order number, order confirmation email). Refunds cover the cost of the item returned and do not include shipping fees. Unfortunately, we cannot accept returns on gift cards and third party products.

• By email: reign318@icloud.com